Terms & Conditions

Welcome to Xgarments (hereinafter referred to as "we", "us", or "our"), an online clothing website.Before using the website, please carefully read the terms and conditions (hereinafter referred to as "these terms"). By using the website, you accept the terms in exchange for the browsing privileges provided by this website. This website may revise its terms from time to time. Therefore, regardless of whether you browse or use the website, please continue to review the terms. By using the website after any relevant changes, you agree to abide by and be bound by the revised terms. If you do not wish to accept these terms at any time, you cannot use the website.

Section 1 - Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your location, or that you are the age of majority in your area and have our consent to allow any of your minor dependents to use the site.

You may not use our products for any illegal or unauthorized purpose nor may you use the Service in violation of any laws in your jurisdiction (including but not limited to copyright laws).

You may not transmit any worms or viruses or any code of a destructive nature.

Any violation or breach of any of the Terms will result in the immediate termination of your Service.

Section 2 - General Conditions

We reserve the right to refuse service to anyone at any time for any reason.

You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted while in transit over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact information on the website through which the Service is made available, without our express written permission.

The headings used in this Agreement are for convenience only and will not limit or otherwise affect these Terms.

Section 3 - Modifications to the Service and Prices

The prices of our products are subject to change without notice and will be determined by the prices displayed on the Website.

We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice.

We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

Section 4 - Products or Services 

Some products or services may be available exclusively online through the Website. These products or services may be available in limited quantities and may be returned or exchanged only in accordance with our Return Policy.

We have made every effort to display as accurately as possible the colors and images of the products displayed in the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

Section 5 - Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, or under the same credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was placed.

Section 6 - Personal Information

Personal information you submit through the store is governed by our Privacy Policy. View our Privacy Policy.

Section 7 - Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any illegal acts; (c) to violate any laws of Hong Kong; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, prank, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Section 8 - Disclaimer

1.The main target audience for the products or services sold on this Website is not children. We recommend that children use our products or services only with the consent of their guardians. Guardians should consult professionals for advice on the precautions or taboos for children using our products or services.

2.You shall be responsible for your access to this Website and the use of your membership account. Neither we nor any third party providing website services for this Website shall be liable for any direct or indirect, general or joint, compensatory or punitive damages arising from your use of this Website.

3.The information displayed on this Website only describes the current status of the products. This Website does not provide any medical information related to skin or other aspects.

4.If you access third-party websites through links provided on this Website, you should carefully read and comply with the agreements or rules of the third-party websites. We do not assume any guarantee liability for the goods and services provided by third-party websites. Please independently judge the accuracy of the information provided by third-party websites. Your relationship or behavior with third-party websites has no connection with us, and we do not assume any legal liability therefor. If you find that a third-party website poses a risk, we recommend that you terminate the relevant operations to protect your legitimate rights and interests.

5.Under no circumstances shall we be liable for any inability to provide or delay in providing services due to strikes, riots, uprisings, fires, floods, storms, explosions, wars, government actions, orders from judicial or administrative authorities, or other reasons not attributable to this Website. We do not guarantee that the website system is compatible with your computer operating system, nor do we guarantee that this Website or its servers will never malfunction or be free of viruses, Trojans, or other harmful programs. We also do not assume any responsibility for any damage to your computer, equipment, or other software and hardware caused by the aforementioned issues.

6.We shall not be liable for any interruption or instability of the website services caused by the maintenance, upkeep, or instability of wired or wireless communication systems or equipment of communication companies, hacker attacks, technical adjustments or malfunctions of power supply departments, or reasons attributable to our relevant suppliers. However, we will make reasonable commercial efforts to restore normal services as soon as possible.

7.No provision of this Agreement shall be deemed as a waiver of any rights enjoyed by this Website under this Agreement with respect to past or future acts.

Section 9 - User Behavior Norms

1.When purchasing goods or services through this Website, you shall comply with relevant laws and the provisions of this Agreement. If we have reason to believe that your behavior may violate legal provisions or the terms of this Agreement, we have the right to refuse to provide you with goods and services, freeze or close your membership account based on reasonable judgment without prior notice.

2.You promise to comply with applicable laws of Hong Kong and regulations, as well as the principles of public order and good faith, and shall not infringe upon the legitimate rights and interests of us or any third party during the use of this Website. Such obligations include but are not limited to:

1)All products provided on this Website are for your personal consumption only, and we do not expect you to use them for commercial purposes;

2)You shall not use any devices, software, or routines to interfere with or attempt to interfere with the normal operation of this Website or any transactions or activities conducted herein;

3)You shall not take any actions that would impose an unreasonably heavy data load on the network equipment of this Website;

4) You shall not engage in any form of promotion or seek improper interests through this Website;

5)You shall not use this Website to engage in illegal or criminal activities such as money laundering, theft of trade secrets, or theft of personal information;

6) You shall not engage in order brushing, or fraudulently obtain subsidies, or other benefits in any way;

7) You shall not engage in other acts that affect the normal management order of this Website.

Section 10 - Ownership/Intellectual Property Declaration

1.This Website owns all ownership, control rights, intellectual property rights, and related interests of this Website.

2.This Website owns the copyright of all text, images, audio, and video content on this Website, or has obtained legal authorization from the right holder to use the aforementioned content.

3.This Website also owns the intellectual property rights and related interests of all trademarks, service marks, trade names, graphic symbols, and domain names on this Website, or has obtained legal authorization from the right holder to use the aforementioned content.

4.This Website has legitimate rights and interests in all data or information on this Website, or has obtained legal authorization from the right holder to use the aforementioned content. Subject to compliance with the Privacy Policy, we may legally collect, use, and share the data or information generated or submitted by you when using the services of this Website.

5.The content of this Website is for your reading and browsing only. Unless otherwise stipulated by law, you shall not alter or use (including but not limited to copying, reposting, linking, compiling, publishing) the content of this Website for any other purpose without our written permission. Otherwise, you may bear corresponding legal responsibilities.

Section 11 - Termination of the Agreement

1.You have the right to terminate this agreement through any of the following methods:

1)Cancel your account when the account cancellation conditions are met;

2)If you stop using and express your unwillingness to accept the change before it takes effect;

3)If you express that you do not wish to continue using the services of this website and meet the termination conditions.

2 In the event of the following circumstances, this website has the right to terminate this agreement:

1)If you violate the provisions of this agreement, this website shall terminate this agreement in accordance with the relevant terms;

2) If you steal someone else's account, disrupt market order, use improper means for profit, commit acts that endanger the security of this website or infringe upon our legitimate rights and interests;

3) If you infringe upon the legitimate rights and interests of others or commit other serious illegal or breach of contract acts.

3.In addition, this website has the right to decide whether to maintain or independently close it based on its business situation. If it is closed independently, we will publicly disclose relevant information in a prominent position on the website thirty days in advance in accordance with the law.

4.After the termination of this agreement, we will continue to fulfill any legally valid transaction orders generated by you during the term of this agreement.

After the termination of this agreement, we may retain relevant records in accordance with applicable laws and regulations, but we do not promise to preserve or file any personal data you submit or store on the website in a satisfactory manner.

Section 12 - Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 13 - Application of Law, Jurisdiction, and Others

1.The conclusion, effectiveness, interpretation, revision, supplementation, termination, execution and dispute resolution of this agreement shall be governed by laws of Hong Kong; If there are no relevant legal provisions, refer to commercial and/or industry practices.

2.Any disputes arising from your use of the services on this website or related to this website shall be resolved through consultation between us and you. If the negotiation fails, either party may file a lawsuit with the court with jurisdiction over the defendant's location.

3.If any provision of this Agreement is deemed null and void or unenforceable, such provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions of this Agreement.

Section 14 - Disputes and Arbitration

Negotiation: In the event of any dispute arising out of the performance of these Terms, or in connection with the services offered on this Website, you and we shall first endeavor to resolve such dispute amicably through good-faith negotiations.

Arbitration: Should the aforementioned negotiations fail to reach a mutually satisfactory resolution, either party shall be entitled to submit the dispute to the Arbitration Association for arbitration in accordance with its then-current and effective arbitration rules. The arbitral award rendered shall be final and legally binding on both parties.

Litigation: If the dispute cannot be settled via arbitration, or if arbitration is deemed inapplicable to the dispute under relevant circumstances, either party may institute legal proceedings with the court that has jurisdiction over our place of business.

Section 15 - Contact Information

If you have any questions, suggestions, or need assistance regarding this Website, the content of this agreement you may contact our customer service team via email. We attach great importance to every user's inquiry and are committed to providing you with timely and professional responses. When contacting us, it is recommended that you clearly state your questions or needs.Our customer service team will review your email and reply to you within a reasonable time frame (usually 1-3 business days). Please note that the email communication records between you and us will be properly kept as a basis for handling related matters, which will be managed in accordance with our Privacy Policy to ensure the security and confidentiality of your information. If you do not receive a reply within the aforementioned time frame, please check your spam folder first or resend the email to ensure that your inquiry is successfully received by us.